VMware Workspace ONE incident
Omnissa Access: Reporting Errors / Australia, Japan, India, Singapore - Full Region
VMware Workspace ONE experienced a minor incident on July 21, 2025 affecting Workspace ONE Access - Japan and Workspace ONE Access - Australia and 1 more component, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 21, 2025, 09:56 PM UTC
Omnissa Access has identified reports of delayed login/launch statistics in intelligence reports for vmwareidentity.com.au, vmwareidentity.asia, in.wss.workspaceone.com, and sg.wss.workspaceone.com. We will provide more information shortly. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
- monitoring Jul 21, 2025, 10:00 PM UTC
Omnissa Access has completed actions to remediate the issues and confirm that the services are available. Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.
- resolved Jul 21, 2025, 10:30 PM UTC
The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.