VMware Workspace ONE incident

Omnissa Access and Workspace ONE Hub Services: Login Issues / GovCloud (Partial Region)

Major Resolved View vendor source →

VMware Workspace ONE experienced a major incident on April 9, 2026 affecting Workspace ONE Access - GovCloud and Workspace ONE Hub Services - GovCloud, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2026, 02:30 PM UTC
Resolved
Apr 09, 2026, 03:07 PM UTC
Duration
37m
Detected by Pingoru
Apr 09, 2026, 02:30 PM UTC

Affected components

Workspace ONE Access - GovCloudWorkspace ONE Hub Services - GovCloud

Update timeline

  1. investigating Apr 09, 2026, 02:30 PM UTC

    Omnissa Access and Workspace ONE Hub Services is investigating reports of issues with login to access.gc.workspaceone-gov.com. We will provide more information shortly. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

  2. monitoring Apr 09, 2026, 02:31 PM UTC

    Omnissa Access and Workspace ONE Hub Services has completed actions to remediate the issues and confirm that the services are available. Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.

  3. resolved Apr 09, 2026, 03:07 PM UTC

    The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.