Vizion Outage History
Vizion is up right nowPingoru has recorded 50 incidents for Vizion: 18 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 336 of 720 (47%) |
| May 2026 | 2 | 385 of 744 (52%) |
| June 2026 | 2 | 276 of 720 (38%) |
| July 2026 | 3 | 249 of 744 (33%) |
| August 2026 | 0 | 258 of 744 (35%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 527 (0%) |
Incidents, newest first
Critical July 28, 2026 OOCL Connection Interruption 16d OOCL
Started Jul 28, 2026, 05:30 PM UTC· resolved Aug 13, 2026, 06:03 PM UTC
- identified Jul 28, 2026, 05:30 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 04, 2026, 11:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 13, 2026, 06:03 PM UTC
This incident has been resolved.
Critical July 16, 2026 Ocean Carrier Connection Interruption for Maersk 6d Maersk
Started Jul 16, 2026, 09:42 PM UTC· resolved Jul 22, 2026, 09:48 PM UTC
- investigating Jul 16, 2026, 09:42 PM UTC
We are currently investigating this issue.
- resolved Jul 22, 2026, 09:48 PM UTC
This incident has been resolved.
Critical July 8, 2026 OOCL Connection Disruption 1d 2h OOCL
Started Jul 08, 2026, 02:31 PM UTC· resolved Jul 09, 2026, 05:05 PM UTC
- investigating Jul 08, 2026, 02:31 PM UTC
We are currently investigating this issue.
- resolved Jul 09, 2026, 05:05 PM UTC
This incident has been resolved.
Major June 24, 2026 MSC Disruption 4d 23h MSC
Started Jun 24, 2026, 07:31 PM UTC· resolved Jun 29, 2026, 06:49 PM UTC
- investigating Jun 24, 2026, 07:31 PM UTC
We are currently investigating this issue.
- monitoring Jun 26, 2026, 05:00 PM UTC
A fix has been implemented and connection to the carrier has been restored.
- resolved Jun 29, 2026, 06:49 PM UTC
MSC is fully operational as of Friday Jun 26th.
Critical June 18, 2026 ECU, ICL, Saco, and Vanguard Connection Disruption 11d 11h ECU Worldwide, Independent Container Line, SACO Shipping, Vanguard Logistics
Started Jun 18, 2026, 08:38 PM UTC· resolved Jun 30, 2026, 08:13 AM UTC
- identified Jun 18, 2026, 08:38 PM UTC
Connectivity to carriers ECU, ICL, Saco and Vanguard is currently disrupted and we are working to resolve the cause. We will update this incident as soon as the disruption has been resolved. Vizion references may still be created for these carrier's shipments during this time and they will be processed for updates once connectivity has been restored.
- identified Jun 18, 2026, 08:52 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jun 29, 2026, 06:48 PM UTC
As of Friday Jun 26th ECU, ICL and Vanguard connections have been fully restored. We are still tracking an outage with SACO shipping and working to restore them ASAP.
- resolved Jun 30, 2026, 08:13 AM UTC
Integrations to ECU Worldwide, Independent Container Line, SACO Shipping and Vanguard Logistics have all been restored.
Major May 27, 2026 Hapag-Lloyd Connection Disruption 2d Hapag-Lloyd
Started May 27, 2026, 02:48 PM UTC· resolved May 29, 2026, 03:28 PM UTC
- investigating May 27, 2026, 02:48 PM UTC
We are currently investigating this issue.
- monitoring May 28, 2026, 04:32 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 29, 2026, 03:28 PM UTC
This incident has been resolved.
Minor May 8, 2026 OOCL 24d 23h Tracking API, OOCL
Started May 08, 2026, 03:28 PM UTC· resolved Jun 02, 2026, 03:19 PM UTC
- investigating May 08, 2026, 03:28 PM UTC
We are currently investigating this issue.
- monitoring May 11, 2026, 09:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 02, 2026, 03:19 PM UTC
This incident has been resolved.
Major April 13, 2026 Maersk Connection Disruption 24d 21h Maersk
Started Apr 13, 2026, 05:57 PM UTC· resolved May 08, 2026, 03:27 PM UTC
- identified Apr 13, 2026, 05:57 PM UTC
Connectivity to Maersk is degraded and our Engineering teams are currently investigating the cause. We will update this incident as soon as more information is available. Vizion references may still be created for Maersk shipments during this time and they will be processed for updates once connectivity has been restored.
- identified Apr 14, 2026, 11:40 PM UTC
Fix has been identified and implemented. Processing for Maersk references is back to normal.
- resolved May 08, 2026, 03:27 PM UTC
This incident has been resolved.
Major March 16, 2026 TS Lines Connection Disruption 1d 18h T.S. Lines
Started Mar 16, 2026, 11:01 PM UTC· resolved Mar 18, 2026, 05:07 PM UTC
- investigating Mar 16, 2026, 11:01 PM UTC
We are currently investigating this issue.
- resolved Mar 18, 2026, 05:07 PM UTC
This incident has been resolved.
Critical March 16, 2026 Regional Container Lines (RCL) Connection Outage 10d 5h Regional Container Lines
Started Mar 16, 2026, 04:53 PM UTC· resolved Mar 26, 2026, 10:36 PM UTC
- identified Mar 16, 2026, 04:53 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 26, 2026, 10:36 PM UTC
This incident has been resolved.
Major March 6, 2026 OOCL Connection Outage 2d 15h OOCL
Started Mar 06, 2026, 09:34 PM UTC· resolved Mar 09, 2026, 12:40 PM UTC
- monitoring Mar 06, 2026, 09:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 09, 2026, 12:40 PM UTC
This incident has been resolved.
Critical January 8, 2026 SeaLead Connection Outage 7d 2h SeaLead
Started Jan 08, 2026, 07:47 PM UTC· resolved Jan 15, 2026, 10:14 PM UTC
- investigating Jan 08, 2026, 07:47 PM UTC
We are currently investigating this issue.
- resolved Jan 15, 2026, 10:14 PM UTC
This incident has been resolved.
Critical December 4, 2025 APM Terminals Connection Outage 12d 3h Terminal Connections
Started Dec 04, 2025, 06:45 PM UTC· resolved Dec 16, 2025, 10:31 PM UTC
- identified Dec 04, 2025, 06:45 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Dec 16, 2025, 10:31 PM UTC
This incident has been resolved.
Major November 14, 2025 MSC Connection Outage 3d 3h MSC
Started Nov 14, 2025, 02:45 PM UTC· resolved Nov 17, 2025, 05:54 PM UTC
- investigating Nov 14, 2025, 02:45 PM UTC
We are currently investigating this issue.
- identified Nov 14, 2025, 06:49 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Nov 17, 2025, 05:54 PM UTC
This incident has been resolved.
Major November 4, 2025 Yang Ming Connection Outage 29d 3h Yang Ming
Started Nov 04, 2025, 04:26 PM UTC· resolved Dec 03, 2025, 07:30 PM UTC
- investigating Nov 04, 2025, 04:26 PM UTC
We are currently investigating this issue.
- identified Nov 04, 2025, 09:20 PM UTC
The issue has been identified and a fix is being implemented.
- identified Nov 05, 2025, 05:09 AM UTC
The connection has been partially restored and will continue to improve as additional strategies are implemented.
- resolved Dec 03, 2025, 07:30 PM UTC
This incident has been resolved.
Critical October 20, 2025 Third Party Cloud Platform Outage 12h 44m Data services
Started Oct 20, 2025, 04:30 PM UTC· resolved Oct 21, 2025, 05:15 AM UTC
- monitoring Oct 20, 2025, 04:30 PM UTC
Current status: Our third-party cloud platform has identified network connectivity issues and isolated their source. They are implementing mitigations, and we are continuing to monitor recovery progress. Customer experience: Customers may be unable to access or use multiple core Tradeview services and features. Affected users may be unable to successfully load pages, query via data explorer, or utilize data visualizations. ETA: While an exact ETA is not yet available, we'll provide an exact timeline as soon as possible. Incident start time: 07:20 UTC October 20, 2025
- monitoring Oct 20, 2025, 06:52 PM UTC
Current status: Our third-party cloud platform is continuing mitigation efforts and are reporting improvements. We are continuing to monitor recovery progress. Customer experience: Customers may be unable to access or use multiple core Tradeview services and features. Affected users may be unable to successfully load pages, query via data explorer, or utilize data visualizations. ETA: While an exact ETA is not yet available, we'll provide an exact timeline as soon as possible.
- monitoring Oct 20, 2025, 10:11 PM UTC
Current status: While our third-party cloud platform continues to monitor their service health following their mitigation actions, we have observed that the Tradeview service health has recovered as of 6:08pm PST. We're continuing to monitor to ensure our service remains healthy. Customer experience: Some users may experience fewer issues utilizing Tradeview services and features. Affected users may be unable to successfully load pages, query via data explorer, or utilize data visualizations. Preliminary root cause: A third-party cloud platform experienced networking issues, which caused access problems to Tradeview services.
- resolved Oct 21, 2025, 02:44 PM UTC
Current status: Our third-party cloud platform has identified network connectivity issues and isolated their source. They are implementing mitigations, and we are continuing to monitor recovery progress. Customer experience: Customers may be unable to access or use multiple core Tradeview services and features. Affected users may be unable to successfully load pages, query via data explorer, or utilize data visualizations. Incident start time: 07:20 UTC October 20, 2025 Preliminary root cause: A third-party cloud platform experienced networking issues, which were traced to the failure of an underlying internal subsystem responsible for monitoring the health of its network load balancers. This ultimately caused access issues for Tradeview services and features.
Major October 15, 2025 MSC Connection Disruption 17h 53m MSC
Started Oct 15, 2025, 10:08 PM UTC· resolved Oct 16, 2025, 04:02 PM UTC
- investigating Oct 15, 2025, 10:08 PM UTC
We are currently investigating this issue.
- monitoring Oct 16, 2025, 02:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 16, 2025, 04:02 PM UTC
This incident has been resolved.
Critical October 10, 2025 TS Lines Connection Outage 10h 40m T.S. Lines
Started Oct 10, 2025, 01:47 PM UTC· resolved Oct 11, 2025, 12:27 AM UTC
- investigating Oct 10, 2025, 01:47 PM UTC
We are currently investigating this issue.
- investigating Oct 10, 2025, 01:47 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 10, 2025, 05:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 11, 2025, 12:27 AM UTC
This incident has been resolved.
Critical September 23, 2025 ONE Line Connection Outage 2d 21h ONE Network
Started Sep 23, 2025, 05:10 PM UTC· resolved Sep 26, 2025, 02:21 PM UTC
- identified Sep 23, 2025, 05:10 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 25, 2025, 06:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 26, 2025, 02:21 PM UTC
This incident has been resolved.
Minor September 8, 2025 Evergreen Connection Disruption 22h 6m Evergreen
Started Sep 08, 2025, 05:32 PM UTC· resolved Sep 09, 2025, 03:39 PM UTC
- investigating Sep 08, 2025, 05:32 PM UTC
We are currently investigating this issue.
- resolved Sep 09, 2025, 03:39 PM UTC
This incident has been resolved.
Notice August 1, 2025 CMA Connection Interruption 5h 28m Tracking API, Webhook Service
Started Aug 01, 2025, 06:25 PM UTC· resolved Aug 01, 2025, 11:53 PM UTC
- investigating Aug 01, 2025, 06:25 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 01, 2025, 11:53 PM UTC
This incident has been resolved.
Major July 31, 2025 Stalled references for specific carriers not generating new updates 20h 26m Tracking API, CMA CGM, Hapag-Lloyd, Maersk and 1 more
Started Jul 31, 2025, 07:09 PM UTC· resolved Aug 01, 2025, 03:36 PM UTC
- monitoring Jul 31, 2025, 07:09 PM UTC
A subset of references for the carriers CMA (CMDU), Hapag-Lloyd (HLCU), Maersk (MAEU), and MSC (MSCU) were identified as being stalled and not being correctly processed in order to generate new tracking updates. A hotfix has been implemented as of 2025-07-30, and we are monitoring the results.
- monitoring Jul 31, 2025, 07:10 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 01, 2025, 03:36 PM UTC
This incident has been resolved.
Notice July 25, 2025 Korea Marine Transport Connection Distruption 5d 23h Korea Marine Transport
Started Jul 25, 2025, 06:50 PM UTC· resolved Jul 31, 2025, 06:15 PM UTC
- identified Jul 25, 2025, 06:50 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 31, 2025, 06:15 PM UTC
This incident has been resolved.
Minor June 26, 2025 PIL Connection Distruption 22d 3h Pacific International Line
Started Jun 26, 2025, 04:53 PM UTC· resolved Jul 18, 2025, 08:24 PM UTC
- investigating Jun 26, 2025, 04:53 PM UTC
We are currently investigating this issue.
- resolved Jul 18, 2025, 08:24 PM UTC
This incident has been resolved.
Minor June 20, 2025 Container Trace Disruption 1h 23m Tracking API
Started Jun 20, 2025, 04:26 PM UTC· resolved Jun 20, 2025, 05:49 PM UTC
- identified Jun 20, 2025, 04:26 PM UTC
We are aware of an issue causing the Container Trace endpoint to return 500 errors. Our engineering team has identified the root cause and is actively working on a fix. We’ll share updates as soon as more information is available.
- resolved Jun 20, 2025, 05:49 PM UTC
This incident has been resolved.