VitalSource incident

Some single Sign on sessions into Bookshelf are failing

Minor Resolved View vendor source →

VitalSource experienced a minor incident on August 24, 2022 affecting Bookshelf Online, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2022, 12:08 AM UTC
Resolved
Aug 24, 2022, 12:26 AM UTC
Duration
17m
Detected by Pingoru
Aug 24, 2022, 12:08 AM UTC

Affected components

Bookshelf Online

Update timeline

  1. investigating Aug 24, 2022, 12:08 AM UTC

    We are currently investigating this issue.

  2. monitoring Aug 24, 2022, 12:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 24, 2022, 12:26 AM UTC

    This incident has been resolved.