VitalSource incident

Explore and bridge services are experience issues

Minor Resolved View vendor source →

VitalSource experienced a minor incident on November 22, 2022 affecting VitalSource Explore, lasting 3h 19m. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2022, 07:06 PM UTC
Resolved
Nov 22, 2022, 10:26 PM UTC
Duration
3h 19m
Detected by Pingoru
Nov 22, 2022, 07:06 PM UTC

Affected components

VitalSource Explore

Update timeline

  1. investigating Nov 22, 2022, 07:06 PM UTC

    We are currently investigating this issue.

  2. identified Nov 22, 2022, 07:27 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Nov 22, 2022, 08:33 PM UTC

    We have identified the cause of the issue, and we continue to work this problem.

  4. monitoring Nov 22, 2022, 09:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 22, 2022, 10:26 PM UTC

    This incident has been resolved.