VitalSource incident

Overnight issue with integrations

Notice Resolved View vendor source →

VitalSource experienced a notice incident on January 9, 2023 affecting Verba Collect and Verba Connect and 1 more component, lasting 9h 4m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2023, 03:37 PM UTC
Resolved
Jan 10, 2023, 12:42 AM UTC
Duration
9h 4m
Detected by Pingoru
Jan 09, 2023, 03:37 PM UTC

Affected components

Verba CollectVerba ConnectVerba Compete

Update timeline

  1. monitoring Jan 09, 2023, 03:37 PM UTC

    Overnight integration processing for certain institutions may have been impacted, particularly enrollment and RMS course ingestion to all Verba tools.

  2. resolved Jan 10, 2023, 12:42 AM UTC

    This incident has been resolved.