VitalSource incident

Explore and Bridge Services slowness

Minor Resolved View vendor source →

VitalSource experienced a minor incident on February 7, 2023 affecting VitalSource Explore, lasting 11h 27m. The incident has been resolved; the full update timeline is below.

Started
Feb 07, 2023, 09:29 PM UTC
Resolved
Feb 08, 2023, 08:57 AM UTC
Duration
11h 27m
Detected by Pingoru
Feb 07, 2023, 09:29 PM UTC

Affected components

VitalSource Explore

Update timeline

  1. identified Feb 07, 2023, 09:29 PM UTC

    Explore and bridge services are having performance issues.

  2. monitoring Feb 08, 2023, 03:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 08, 2023, 08:57 AM UTC

    This incident has been resolved.