VitalSource incident

The VitalSource Store and Sampling are down

Notice Resolved View vendor source →

VitalSource experienced a notice incident on March 24, 2023 affecting Store, Sampling and Ecommerce Platform, lasting 3h 20m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2023, 01:22 PM UTC
Resolved
Mar 24, 2023, 04:42 PM UTC
Duration
3h 20m
Detected by Pingoru
Mar 24, 2023, 01:22 PM UTC

Affected components

Store, Sampling and Ecommerce Platform

Update timeline

  1. investigating Mar 24, 2023, 01:22 PM UTC

    We are currently investigating this issue.

  2. identified Mar 24, 2023, 01:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 24, 2023, 01:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 24, 2023, 04:42 PM UTC

    This incident has been resolved.