VitalSource incident

Networking issue impacting systems

Notice Resolved View vendor source →

VitalSource experienced a notice incident on June 22, 2023 affecting V3/V4 APIs and Manage Platform and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2023, 03:23 PM UTC
Resolved
Jun 22, 2023, 03:23 PM UTC
Duration
—
Detected by Pingoru
Jun 22, 2023, 03:23 PM UTC

Affected components

V3/V4 APIsManage PlatformStore, Sampling and Ecommerce Platform

Update timeline

  1. resolved Jun 22, 2023, 03:23 PM UTC

    From about 10:40 AM - 10:50 AM Eastern US time we experienced a networking issue which impacted several of our systems. We are working with Google Cloud to get to root cause.