VitalSource incident

Verba Collect performance issues

Major Resolved View vendor source →

VitalSource experienced a major incident on September 3, 2023 affecting Verba Collect, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2023, 09:59 AM UTC
Resolved
Sep 03, 2023, 10:30 AM UTC
Duration
30m
Detected by Pingoru
Sep 03, 2023, 09:59 AM UTC

Affected components

Verba Collect

Update timeline

  1. investigating Sep 03, 2023, 09:59 AM UTC

    We are currently investigating an issue impacting Verba Collect.

  2. monitoring Sep 03, 2023, 10:04 AM UTC

    We have a fix in place, we are monitoring.

  3. resolved Sep 03, 2023, 10:30 AM UTC

    This incident has been resolved.