VitalSource incident

Bookshelf Online Library System Failure

Notice Resolved View vendor source →

VitalSource experienced a notice incident on June 22, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2024, 08:39 PM UTC
Resolved
Jun 22, 2024, 08:00 PM UTC
Duration
—
Detected by Pingoru
Jun 22, 2024, 08:39 PM UTC

Update timeline

  1. resolved Jun 22, 2024, 08:39 PM UTC

    At 4:00 PM ET, we experienced a system failure that resulted in the Bookshelf Online Library being unavailable. Users using the Bookshelf Reader were not impacted. We resolved the system failure and returned to normal service at 4:26 PM ET.