VitalSource incident

Bookshelf Online Libraries are not working, we are investigating.

Major Resolved View vendor source →

VitalSource experienced a major incident on July 26, 2024 affecting Bookshelf Online, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2024, 02:02 PM UTC
Resolved
Jul 26, 2024, 02:35 PM UTC
Duration
33m
Detected by Pingoru
Jul 26, 2024, 02:02 PM UTC

Affected components

Bookshelf Online

Update timeline

  1. investigating Jul 26, 2024, 02:02 PM UTC

    We are currently investigating this issue.

  2. identified Jul 26, 2024, 02:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 26, 2024, 02:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 26, 2024, 02:35 PM UTC

    This incident has been resolved.