VitalSource incident

Inability to access Bookshelf Explore

Major Resolved View vendor source →

VitalSource experienced a major incident on May 19, 2025 affecting VitalSource Explore, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2025, 08:10 PM UTC
Resolved
May 19, 2025, 08:31 PM UTC
Duration
21m
Detected by Pingoru
May 19, 2025, 08:10 PM UTC

Affected components

VitalSource Explore

Update timeline

  1. investigating May 19, 2025, 08:10 PM UTC

    We are investigating an issue impacting Bookshelf Explore.

  2. monitoring May 19, 2025, 08:21 PM UTC

    Bookshelf Explore has recovered. We are monitoring.

  3. resolved May 19, 2025, 08:31 PM UTC

    This incident has been resolved.