VitalSource incident

Launch is offline - we are investigating

Critical Resolved View vendor source →

VitalSource experienced a critical incident on July 12, 2025 affecting VitalSource Launch - LTI, LMS, SAML, Office365, OAuth2 and other integrations, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2025, 08:30 PM UTC
Resolved
Jul 12, 2025, 09:14 PM UTC
Duration
43m
Detected by Pingoru
Jul 12, 2025, 08:30 PM UTC

Affected components

VitalSource Launch - LTI, LMS, SAML, Office365, OAuth2 and other integrations

Update timeline

  1. investigating Jul 12, 2025, 08:30 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 12, 2025, 09:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 12, 2025, 09:14 PM UTC

    This incident has been resolved.