VitalSource incident

Launch Performance Issues

Notice Resolved View vendor source →

VitalSource experienced a notice incident on August 19, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2025, 06:55 PM UTC
Resolved
Aug 19, 2025, 04:00 PM UTC
Duration
—
Detected by Pingoru
Aug 19, 2025, 06:55 PM UTC

Update timeline

  1. resolved Aug 19, 2025, 06:55 PM UTC

    Between 11:15 and 11:50 am ET on August 19, our Launch service experienced degraded performance due to excessive database load from background job activity, which our teams quickly identified and resolved by isolating the problematic processes.