Vitally experienced a minor incident on July 24, 2025 affecting Product, lasting 1h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Product
Update timeline
- identified Jul 24, 2025, 03:46 PM UTC
The custom survey submission page won't load when accessed via generic link instead of a personalized email invite link We have identified the cause and are working on a fix
- identified Jul 24, 2025, 03:47 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jul 24, 2025, 05:42 PM UTC
This incident has been resolved.