Vitally incident

Short period of real-time data ingestion failures for subset of customers

Minor Resolved View vendor source →

Vitally experienced a minor incident on May 8, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 05:20 PM UTC
Resolved
May 07, 2026, 11:00 PM UTC
Duration
Detected by Pingoru
May 08, 2026, 05:20 PM UTC

Update timeline

  1. resolved May 08, 2026, 05:20 PM UTC

    Yesterday, on May 7, 2026, we experienced roughly a 20 minute window where we failed to ingest real-time data from our integrations. Roughly 5% of requests during this time period failed for a subset of our customers. The root cause is identified and our engineering team is implementing measures to prevent such incidents in the future.