Vital incident

Google Cloud outage

Major Resolved View vendor source →

Vital experienced a major incident on June 12, 2025 affecting Junction API (US) and Junction API (EU) and 1 more component, lasting 15h 50m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 06:17 PM UTC
Resolved
Jun 13, 2025, 10:07 AM UTC
Duration
15h 50m
Detected by Pingoru
Jun 12, 2025, 06:17 PM UTC

Affected components

Junction API (US)Junction API (EU)Junction Dashboard (Dashboard)

Update timeline

  1. investigating Jun 12, 2025, 06:17 PM UTC

    Google Cloud has reported incidents affecting several critical components that Junction relies on. As a result: Junction API calls, including the entire Device API and Lab Testing API, may be unavailable or may experience high latency. Device Data and Lab Result processing may be disrupted. Work will be queued and re-processed once the incident is resolved. We are monitoring the situation.

  2. resolved Jun 13, 2025, 10:07 AM UTC

    Junction API and services remain healthy since the last update. Google Cloud had declared full incident resolution at 12 Jun 2025 18:27 PDT.

  3. investigating Jun 13, 2025, 10:07 AM UTC

    Junction API and services remain healthy since the last update. Google Cloud had [declared full incident resolution](https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW) at 12 Jun 2025 18:27 PDT.