Vital experienced a major incident on March 11, 2026 affecting Junction API (US) and Junction API (EU) and 1 more component, lasting 4h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 11, 2026, 05:03 PM UTC
Junction API and Dashboard are experiencing outage currently due to DNS resolution issue. Device and Lab Test data processing remains operational. You are not affected also if you are accessing Junction API through tryvital.io subdomains.
- resolved Mar 11, 2026, 09:34 PM UTC
The root cause of the DNS resolution issue has been resolved. The updated DNS records should have propagated through most of the public DNS nameservers at this point. Device and Lab Test data processing remains operational. Note that API requests were unaffected by this incident if they were made through these methods: (i) via the a tryvital.io subdomain; or (ii) any of our server-side SDKs.