Vital incident

Degraded Vital Dashboard ex...

Major Resolved View vendor source →

Vital experienced a major incident on October 30, 2023 affecting Junction API (US) and Junction API (EU) and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2023, 08:05 PM UTC
Resolved
Oct 30, 2023, 08:30 PM UTC
Duration
25m
Detected by Pingoru
Oct 30, 2023, 08:05 PM UTC

Affected components

Junction API (US)Junction API (EU)Junction Dashboard (Dashboard)

Update timeline

  1. investigating Oct 30, 2023, 08:05 PM UTC

    Due to the Auth0 widespread outage, some users may experience degraded functionalities with the Vital Dashboard. We are monitoring the issue and will report back as soon as the service is back online.

  2. resolved Oct 30, 2023, 08:30 PM UTC

    The Auth0 provider seems to be back online. We will still monitor it for any issues.