Visually.io incident

Recommendations API is down

Major Resolved View vendor source →

Visually.io experienced a major incident on April 23, 2026 affecting Affecting your Live Traffic (Recommendations API), lasting 3m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 11:09 AM UTC
Resolved
Apr 23, 2026, 11:13 AM UTC
Duration
3m
Detected by Pingoru
Apr 23, 2026, 11:09 AM UTC

Affected components

Affecting your Live Traffic (Recommendations API)

Update timeline

  1. investigating Apr 23, 2026, 11:09 AM UTC

    Recommendations API went down.

  2. resolved Apr 23, 2026, 11:13 AM UTC

    Recommendations API recovered.