Visier incident

We are currently experiencing issues with the log-in process in US

Minor Resolved View vendor source →

Visier experienced a minor incident on July 11, 2022 affecting US (au), lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2022, 02:28 PM UTC
Resolved
Jul 11, 2022, 04:20 PM UTC
Duration
1h 52m
Detected by Pingoru
Jul 11, 2022, 02:28 PM UTC

Affected components

US (au)

Update timeline

  1. investigating Oct 13, 2022, 05:38 PM UTC

    Please note that the log-in process for customers hosted in the US is experiencing issues. We are actively working on fixing this issue. We apologize for any inconvenience this may cause. Thank you for your patience.

  2. identified Oct 13, 2022, 05:39 PM UTC

    The issue has been identified, and a solution is being deployed.

  3. resolved Oct 13, 2022, 05:39 PM UTC

    This issue has been resolved.