Visier incident

Smart Compensation: Cycle Creation issues

Minor Resolved View vendor source →

Visier experienced a minor incident on October 17, 2023 affecting US (au), lasting 2h 7m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2023, 05:00 PM UTC
Resolved
Oct 17, 2023, 07:08 PM UTC
Duration
2h 7m
Detected by Pingoru
Oct 17, 2023, 05:00 PM UTC

Affected components

US (au)

Update timeline

  1. investigating Oct 17, 2023, 06:48 PM UTC

    Users are experiencing issues in the Smart Compensation Application when creating a cycle. Other applications and other functionality is unaffected.

  2. identified Oct 17, 2023, 06:49 PM UTC

    The problem has been identified, a fix for the issue is being rolled out.

  3. monitoring Oct 17, 2023, 07:05 PM UTC

    The fix has been rolled out. We are monitoring the status of the application.

  4. resolved Oct 17, 2023, 07:08 PM UTC

    This incident has been resolved.