Visier incident

Visier's Benchmarks data is unavailable

Notice Resolved View vendor source →

Visier experienced a notice incident on October 20, 2023 affecting US (au) and Europe (ae) and 1 more component, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2023, 07:46 AM UTC
Resolved
Oct 20, 2023, 08:53 AM UTC
Duration
1h 7m
Detected by Pingoru
Oct 20, 2023, 07:46 AM UTC

Affected components

US (au)Europe (ae)Canada (ac)Asia-Pacific (ap)

Update timeline

  1. investigating Oct 20, 2023, 07:46 AM UTC

    We regret to inform you that we are currently experiencing technical difficulties that have led to the unavailability of Visier's Benchmark data. Our team is actively working to resolve the issue and restore the data as soon as possible. We apologize for any inconvenience this may have caused. This issue is not affecting the availability of your organization's data. Thank you for your understanding.

  2. identified Oct 20, 2023, 08:39 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 20, 2023, 08:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 20, 2023, 08:53 AM UTC

    This incident has been resolved.