Visier incident

We are currently experiencing an issue with SFTP uploads in US region

Notice Resolved View vendor source →

Visier experienced a notice incident on July 30, 2024, lasting 3h 15m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2024, 10:15 PM UTC
Resolved
Jul 31, 2024, 01:30 AM UTC
Duration
3h 15m
Detected by Pingoru
Jul 30, 2024, 10:15 PM UTC

Update timeline

  1. investigating Jul 30, 2024, 11:51 PM UTC

    Please note that some customers hosted in the US may be experiencing a high rate of SFTP upload failures. The problem originates from one of our service providers. We are actively working on resolving the issue with them. We apologize for any inconvenience and we thank you for your patience.

  2. resolved Jul 31, 2024, 02:26 AM UTC

    This incident has been resolved.