Visier incident

We are currently experiencing an issue with the Data Upload and Data Transfer functionality.

Notice Resolved View vendor source →

Visier experienced a notice incident on April 24, 2025 affecting US (au) and Europe (ae) and 1 more component, lasting 3h 40m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2025, 03:05 AM UTC
Resolved
Apr 24, 2025, 06:46 AM UTC
Duration
3h 40m
Detected by Pingoru
Apr 24, 2025, 03:05 AM UTC

Affected components

US (au)Europe (ae)Canada (ac)Asia-Pacific (ap)

Update timeline

  1. investigating Apr 24, 2025, 03:58 AM UTC

    Please note that some customers may be experiencing issues when accessing the Data Transfer room in Visier People Studio. We are actively working on resolving the issue. We apologize for any inconvenience this may have caused. Thank you for your patience.

  2. identified Apr 24, 2025, 04:00 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 24, 2025, 05:31 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 24, 2025, 06:46 AM UTC

    This incident has been resolved.