Visier incident

We are currently experiencing an issue with Vee assistant in our EU deployment

Notice Resolved View vendor source →

Visier experienced a notice incident on June 17, 2025 affecting Europe (ae), lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2025, 07:17 AM UTC
Resolved
Jun 17, 2025, 08:59 AM UTC
Duration
1h 42m
Detected by Pingoru
Jun 17, 2025, 07:17 AM UTC

Affected components

Europe (ae)

Update timeline

  1. investigating Jun 17, 2025, 07:49 AM UTC

    Please note that some customers may currently be experiencing an issue with the speed of responses of Vee assistant in EU. We are actively working on resolving the issue. We apologize for any inconvenience this may have caused.

  2. identified Jun 17, 2025, 08:01 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 17, 2025, 08:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 17, 2025, 08:59 AM UTC

    This incident has been resolved.