Virtuous experienced a minor incident on April 1, 2026 affecting CRM and Analytics, lasting 7h 33m. The incident has been resolved; the full update timeline is below.
Affected components
CRMAnalytics
Update timeline
- investigating Apr 01, 2026, 02:32 PM UTC
We are currently investigating an issue where gift imports from Virtuous Raise are appearing duplicated and remaining stuck in processing. In some cases, imports may appear empty or delayed. Our team is actively working to identify the cause and restore normal processing. We will provide updates as more information becomes available.
- resolved Apr 01, 2026, 10:05 PM UTC
The issue causing Raise gift imports to become stuck in processing has been resolved. Imports are now processing as expected. We will continue to monitor to ensure ongoing stability.