Virtuous experienced a minor incident on July 8, 2026 affecting CRM+ App and CRM+, lasting 12d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 08, 2026, 04:01 PM UTC
Multiple orgs have reported unexpected behavior with Automations not running in the early morning as expected, and instead being delayed. In some cases, those automations do not run at all. Our team is actively investigating this as a top priority today
- monitoring Jul 10, 2026, 04:20 PM UTC
Close monitoring of workflows/automations seem to indicate that this unexpected behavior has been resolved. Our team will continue to track workflow performance this afternoon to confirm full resolution by end of today.
- investigating Jul 14, 2026, 04:49 PM UTC
The majority of workflows have been confirmed to have been working as expected as of last week. Our engineering team is reviewing specific instances where workflows continue to be delayed for certain organizations.
- resolved Jul 20, 2026, 07:40 PM UTC
Workflows and automations are running as expected for all customers. Please reach out to support should you see any other unexpected behavior related to workflows.