Virtuous incident

Analytics and Insights Data Delay

Minor Resolved View vendor source →

Virtuous experienced a minor incident on March 13, 2026 affecting CRM and Analytics, lasting 4h 25m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2026, 02:59 PM UTC
Resolved
Mar 13, 2026, 07:24 PM UTC
Duration
4h 25m
Detected by Pingoru
Mar 13, 2026, 02:59 PM UTC

Affected components

CRMAnalytics

Update timeline

  1. investigating Mar 13, 2026, 02:59 PM UTC

    We are currently investigating an issue where Virtuous Analytics and Insights are missing data from March 12. Our engineering team is actively working to identify the cause and restore the missing data. We will provide updates as more information becomes available.

  2. resolved Mar 13, 2026, 07:24 PM UTC

    Data is now displaying as expected for Analytics and Insights. Please reach out to support if additional unexpected latency is seen.