Virtuous incident

Error generates when linking gift to recurring gift schedule

Minor Resolved View vendor source →

Virtuous experienced a minor incident on March 9, 2026 affecting CRM and Analytics, lasting 17h 21m. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2026, 07:18 PM UTC
Resolved
Mar 10, 2026, 12:39 PM UTC
Duration
17h 21m
Detected by Pingoru
Mar 09, 2026, 07:18 PM UTC

Affected components

CRMAnalytics

Update timeline

  1. investigating Mar 09, 2026, 07:18 PM UTC

    Linking a gift to a recurring gift schedule is currently not functioning as expected. Our engineering team is aware and actively working on a fix. We will provide updates as soon as we have more information.

  2. resolved Mar 10, 2026, 12:39 PM UTC

    Linking a gift to a recurring gift schedule is now functioning normally. We will continue monitoring to ensure full stability.