Virtuous experienced a minor incident on June 4, 2026 affecting CRM+ App and CRM+, lasting 23h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jun 04, 2026, 03:11 PM UTC
Customers who have the Social Insights feature enabled in their site may be experiencing some unexpected behavior around saving changes in the Gift and Contact Import tool. Our internal teams are working to resolve this as a top priority this morning.
- monitoring Jun 04, 2026, 07:21 PM UTC
Our team is closely monitoring the fix that has been applied to allow for the Save and Continue and Save and Close buttons to function as expected. Please continue to monitor this page for further updates this afternoon.
- resolved Jun 05, 2026, 03:06 PM UTC
The ‘Save and Continue’ and ‘Save and Close’ button functionality within the Gift and Contact Import tool has been restored as of yesterday evening. Please resume using these buttons in the import tool and follow up with Virtuous Support should your organization experience any further unexpected behavior.