Virtuous incident

G&C Import Latency

Minor Resolved View vendor source →

Virtuous experienced a minor incident on May 4, 2026 affecting CRM+ App and CRM+, lasting 15d 1h. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 09:36 PM UTC
Resolved
May 19, 2026, 10:38 PM UTC
Duration
15d 1h
Detected by Pingoru
May 04, 2026, 09:36 PM UTC

Affected components

CRM+ AppCRM+

Update timeline

  1. monitoring May 04, 2026, 09:36 PM UTC

    Internal teams have indicated that we should no longer be seeing Gift & Contact Import tool latency. We are closely monitoring this functionality to confirm that processing and importing objects result in expected site performance.

  2. resolved May 19, 2026, 10:38 PM UTC

    The issues with import latency has been resolved