Vibes experienced a minor incident on September 27, 2025 affecting Toll-Free, lasting 1h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 27, 2025, 09:46 PM UTC
Our Toll-Free carrier partner has notified us that they are experiencing message latency on Verizon Wireless. We are in direct communication with them. Vibes will continue to update you as we receive information. IMPACT: Toll-Free Message latency on Verizon Wireless. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required; all messages are being queued and will be processed at the rate the Toll-Free network is available.
- resolved Sep 27, 2025, 11:28 PM UTC
Our Toll-Free carrier partner has resolved the messaging latency on their Verizon Wireless network. All messages have been delivered to impacted consumers. IMPACT: Toll-Free Verizon Wireless message latency from 2:11 PM CT to 6:22 PM CT.