Vibes experienced a minor incident on November 28, 2025 affecting SMS Europe, lasting 23h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 28, 2025, 12:56 PM UTC
Our carrier partners for UK have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all UK numbers. We are in direct contact with the carrier partner and will provide updates as they are received. IMPACT: SMS message latency on the carrier network for UK. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
- identified Nov 28, 2025, 05:52 PM UTC
Our carrier partners are continuing to work on a fix for this issue.
- resolved Nov 29, 2025, 12:20 PM UTC
This incident has been resolved.