Vibes experienced a minor incident on December 15, 2025 affecting SMS Europe, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 15, 2025, 01:16 AM UTC
Our carrier partners for France have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all France numbers. We are in direct contact with the carrier partner and will provide updates as they are received. IMPACT: SMS message latency on the carrier network for France. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
- investigating Dec 15, 2025, 01:17 AM UTC
We are continuing to investigate this issue.
- resolved Dec 15, 2025, 02:08 AM UTC
This incident has been resolved.