Vibes experienced a minor incident on December 28, 2025 affecting 10DLC, lasting 4h 28m. The incident has been resolved; the full update timeline is below.
Affected components
10DLC
Update timeline
- identified Dec 28, 2025, 05:06 AM UTC
Vibes has identified message delivery latency to our 10DLC partner. We will provide updates as they become available. IMPACT: Message latency on the 10DLC network. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required; all messages are being queued and will be processed at the rate the 10DLC network is available to Vibes.
- resolved Dec 28, 2025, 09:35 AM UTC
The message latency on our 10DLC carrier partners network has been resolved. All queued messages have been delivered. IMPACT: 10DLC message latency from 09:08 p.m. CT to 10:50 p.m. CT ].