Toll-Free Message Latency

Update timeline

1. identified Feb 20, 2026, 07:46 PM UTC

   Vibes Toll-Free messaging partner has identified message delivery latency in their network. We will provide updates as they become available. IMPACT: Message latency on the Toll-Free network. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required; all messages are being queued and will be processed at the rate the Toll-Free network is available to Vibes.

2. resolved Feb 20, 2026, 08:57 PM UTC

   The message latency on our Toll-Free carrier partners network has been resolved. All queued messages have been delivered. IMPACT: Toll-Free message latency from 1:27 p.m. CT to 2:50 p.m. CT.