Veryfi incident

API performance degradation

Minor Resolved View vendor source →

Veryfi experienced a minor incident on June 24, 2025, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2025, 05:20 PM UTC
Resolved
Jun 24, 2025, 05:50 PM UTC
Duration
30m
Detected by Pingoru
Jun 24, 2025, 05:20 PM UTC

Update timeline

  1. resolved Jun 24, 2024, 05:50 PM UTC

    All services are stable and operating at normal levels. We identified a component in the Veryfi API that scaled insufficiently under a particularly high load. This issue was resolved and services began to operate once again at stable levels.

  2. investigating Jun 24, 2025, 05:20 PM UTC

    We are currently experiencing cloud networking issues. The Veryfi API performance is degraded. Some requests' latency has increased. We're doing our best in order to found out the root cause of these networking issues and fix it.

  3. resolved Jun 24, 2025, 05:50 PM UTC

    All services are stable and operating at normal levels. We identified a component in the Veryfi API that scaled insufficiently under a particularly high load. This issue was resolved and services began to operate once again at stable levels.