Veryfi incident

Processing performance has been affected.

Minor Resolved View vendor source →

Veryfi experienced a minor incident on September 23, 2025, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2025, 06:35 PM UTC
Resolved
Sep 23, 2025, 07:54 PM UTC
Duration
1h 19m
Detected by Pingoru
Sep 23, 2025, 06:35 PM UTC

Update timeline

  1. resolved Sep 23, 2024, 07:54 PM UTC

    All services are currently back to normal. We have identified the root cause being related to network latencies in AWS. We are continuing to work with AWS to better understand the problem and mitigation strategies going forward.

  2. investigating Sep 23, 2025, 06:35 PM UTC

    We are experiencing a general degradation in processing time since 16:08:00 UTC. We're reviewing the root cause of the incident.

  3. resolved Sep 23, 2025, 07:54 PM UTC

    All services are currently back to normal. We have identified the root cause being related to network latencies in AWS. We are continuing to work with AWS to better understand the problem and mitigation strategies going forward.