Verkada incident

Government customers are unable to view video playback on the alerts page

Minor Resolved View vendor source →

Verkada experienced a minor incident on October 31, 2025 affecting Events and Notifications, lasting 3h 41m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2025, 02:23 PM UTC
Resolved
Oct 31, 2025, 06:05 PM UTC
Duration
3h 41m
Detected by Pingoru
Oct 31, 2025, 02:23 PM UTC

Affected components

Events and Notifications

Update timeline

  1. investigating Oct 31, 2025, 02:23 PM UTC

    We are currently investigating this issue.

  2. identified Oct 31, 2025, 03:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 31, 2025, 06:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 31, 2025, 06:05 PM UTC

    This incident has been resolved.