Verkada incident

Government customers are unable to view history and motion events

Critical Resolved View vendor source →

Verkada experienced a critical incident on January 13, 2026 affecting Streaming Historical Footage, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2026, 03:46 PM UTC
Resolved
Jan 13, 2026, 04:50 PM UTC
Duration
1h 3m
Detected by Pingoru
Jan 13, 2026, 03:46 PM UTC

Affected components

Streaming Historical Footage

Update timeline

  1. investigating Jan 13, 2026, 03:46 PM UTC

    We are currently investigating this issue.

  2. identified Jan 13, 2026, 03:52 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 13, 2026, 04:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jan 13, 2026, 04:16 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jan 13, 2026, 04:50 PM UTC

    This incident has been resolved.