Verisk experienced a minor incident on June 26, 2023 affecting Claims Reporting - Integrated Submission - FTP, lasting 20h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Claims Reporting - Integrated Submission - FTP
Update timeline
- identified Jun 26, 2023, 08:08 PM UTC
some files sent today have not been correctly uploaded for processing; we are attempting to fix/recover impacted files without customer intervention. If your company uploaded an FTP file today and are missing the SUCCESSFUL RECEIPT message, we will recover the file on your behalf or will let you know if the file cannot be recovered and must be re-sent.
- monitoring Jun 27, 2023, 01:14 PM UTC
All files have now been successfully retrieved and the receipt notifications should have been received for any impacted files.
- resolved Jun 27, 2023, 04:45 PM UTC
This incident has been resolved.