Verisk incident

ClaimSearch XML Service will be Unavailable for Approx. 30 minutes

Minor Resolved View vendor source →

Verisk experienced a minor incident on July 10, 2023 affecting Claims Reporting - Integrated Submission - XML, lasting 3h 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2023, 03:45 PM UTC
Resolved
Jul 10, 2023, 07:08 PM UTC
Duration
3h 23m
Detected by Pingoru
Jul 10, 2023, 03:45 PM UTC

Affected components

Claims Reporting - Integrated Submission - XML

Update timeline

  1. investigating Jul 10, 2023, 03:45 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 10, 2023, 04:19 PM UTC

    A fix has been implemented and we will actively monitor. We apologize for any inconvenience.

  3. resolved Jul 10, 2023, 07:08 PM UTC

    We are continuing to monitor throughput. Average response times have returned to normal range