Verisk incident

Verisk Anti-Fraud (ClaimSearch) Match reports are subject to delay

Minor Resolved View vendor source →

Verisk experienced a minor incident on December 18, 2023 affecting ClaimSearch Match Report and Claims Reporting - Integrated Submission - XML, lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2023, 09:17 PM UTC
Resolved
Dec 18, 2023, 11:45 PM UTC
Duration
2h 28m
Detected by Pingoru
Dec 18, 2023, 09:17 PM UTC

Affected components

ClaimSearch Match ReportClaims Reporting - Integrated Submission - XML

Update timeline

  1. monitoring Dec 18, 2023, 09:17 PM UTC

    We have identified the issue. Claims are searchable in VCS. Risk Response is also delayed.

  2. resolved Dec 19, 2023, 01:06 AM UTC

    This incident has been resolved.