Verisk incident

Investigating: Partial outage affecting NICB Recovery Notices

Major Resolved View vendor source →

Verisk experienced a major incident on January 22, 2024 affecting NICB, lasting 23h 41m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2024, 02:34 PM UTC
Resolved
Jan 23, 2024, 02:16 PM UTC
Duration
23h 41m
Detected by Pingoru
Jan 22, 2024, 02:34 PM UTC

Affected components

NICB

Update timeline

  1. investigating Jan 22, 2024, 02:34 PM UTC

    Investigation is underway for the NICB service issue. We'll update you as soon as we have more information.

  2. investigating Jan 22, 2024, 03:47 PM UTC

    We continue to look into the NICB issue: Our team is actively engaged and dedicated to finding a resolution.

  3. investigating Jan 22, 2024, 05:57 PM UTC

    We continue to look into the NICB issue: Our team is actively engaged and dedicated to finding a resolution. We are manually processing the pending batch jobs.

  4. monitoring Jan 22, 2024, 07:18 PM UTC

    Service has been fully restored for NICB. We appreciate your patience during this time.

  5. resolved Jan 23, 2024, 02:16 PM UTC

    This incident has been resolved.