Verisk incident

Resolved: Major outage affecting ClaimSearch Insights

Critical Resolved View vendor source →

Verisk experienced a critical incident on January 24, 2024 affecting Other ClaimSearch Services, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2024, 03:44 PM UTC
Resolved
Jan 24, 2024, 04:06 PM UTC
Duration
21m
Detected by Pingoru
Jan 24, 2024, 03:44 PM UTC

Affected components

Other ClaimSearch Services

Update timeline

  1. identified Jan 24, 2024, 03:44 PM UTC

    We are on track to resolve the ClaimSearch Insights issue now that we've identified the cause. Updates will follow as we progress.

  2. resolved Jan 24, 2024, 04:06 PM UTC

    Service has been fully restored for ClaimSearch Insights. We appreciate your patience during this time.