Verisk incident

Monitoring - Service Disruption in progress for Verisk Anti-Fraud Visual ClaimSearch Match Reports

Major Resolved View vendor source →

Verisk experienced a major incident on February 19, 2024 affecting ClaimSearch Match Report, lasting 8h 59m. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2024, 02:00 PM UTC
Resolved
Feb 19, 2024, 11:00 PM UTC
Duration
8h 59m
Detected by Pingoru
Feb 19, 2024, 02:00 PM UTC

Affected components

ClaimSearch Match Report

Update timeline

  1. identified Feb 19, 2024, 03:25 PM UTC

    We've identified the cause of the Visual ClaimSearch Match Reports Service disruption and are actively working on implementing a solution.

  2. monitoring Feb 19, 2024, 03:44 PM UTC

    service has been restored for Visual ClaimSearch Match Reports. We are monitoring the system. It may take some time to work through any backlog.

  3. resolved Feb 20, 2024, 01:36 PM UTC

    Service is fully restored and we have processed though the entire backlog. Thank you for your patience.