Verisk incident

Resolved: Statistics displayed in the Claims Reporting Liveboard are currently incorrect

Minor Resolved View vendor source →

Verisk experienced a minor incident on June 28, 2024 affecting ClaimSearch Website, lasting 9d 20h. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2024, 05:39 PM UTC
Resolved
Jul 08, 2024, 01:46 PM UTC
Duration
9d 20h
Detected by Pingoru
Jun 28, 2024, 05:39 PM UTC

Affected components

ClaimSearch Website

Update timeline

  1. investigating Jun 28, 2024, 05:39 PM UTC

    Statistics displayed in the Claims Reporting Liveboard are currently incorrect, displaying numbers that are higher than accurate. Our teams are actively working to resolve.

  2. identified Jun 28, 2024, 09:18 PM UTC

    We have identified a resolution for the inaccurate statistics displayed in the Claims Reporting Liveboard. An ETA will be provided once available.

  3. identified Jul 01, 2024, 02:38 PM UTC

    We have identified a resolution for the inaccurate statistics displayed in the Claims Reporting Liveboard. We are planning to implement this solution tonight after business hours.

  4. identified Jul 02, 2024, 12:41 PM UTC

    Service has been fully restored Claims Reporting Liveboard. We appreciate your patience during this time.

  5. resolved Jul 08, 2024, 01:46 PM UTC

    This incident has been resolved.