Verisk incident

Resolved: ClaimSearch users may experience access issues via SSO

Major Resolved View vendor source →

Verisk experienced a major incident on October 16, 2024 affecting ClaimSearch Website, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2024, 02:18 PM UTC
Resolved
Oct 16, 2024, 02:41 PM UTC
Duration
22m
Detected by Pingoru
Oct 16, 2024, 02:18 PM UTC

Affected components

ClaimSearch Website

Update timeline

  1. investigating Oct 16, 2024, 02:18 PM UTC

    Our team is actively investigating the ClaimSearch access issue and working to restore normal service.

  2. resolved Oct 16, 2024, 02:41 PM UTC

    Service has been fully restored for ClaimSearch SSO. We appreciate your patience during this time.